Flags
Flags are an option for users to bring a post to the moderators’ attention. Posts that you flag need to have violated the code of conduct in some way. This can include posts that are off-topic, confusing, rude, or offensive.
Users who repeatedly have posts flagged can receive one, two, or even three consequences, depending on the content of their posts and the frequency of their flags. Repeat offenders can lose Trust Levels, the trust of the other users, or even their account.
To flag a post:
- When you come across an inappropriate post, click the flag button underneath the post.
- Fill out the required information about why you are flagging the post.
- An email notification is sent to the user who reported the post and the user who made the post. The emails include the next steps in the process and a time frame for the review process.
Types of consequences:
Warning:
Most of the complaints, flags, and reported posts fall into the ‘warning’ category. The content of the post is then either deleted or edited by moderators.
Examples of inappropriate posts that can lead to a warning include posts that are:
- Confusing – Does not make sense in the context of the thread.
- Off-topic – Does not apply to the topic of the thread.
- “Random” – Has nothing to do with the topic of the thread or the MongoDB Community.
- Rude – Is rude or mean to another member of the community.
- In the wrong section – Posted in the wrong thread or section of the forum.
Suspension:
Repeat offenders who continually post offensive, off-topic, confusing or otherwise inappropriate content in the forum will receive notice of account suspension after several warnings/flagged posts.
The length of an account suspension is set at the discretion of the MongoDB Community Team.
Examples of inappropriate posts that can lead to an account suspension include posts that are:
- Rude – Repeatedly or extremely rude toward another member of the community.
- Mean – Includes mean comments toward the creator of the thread or other members of the community.
- Argumentative – Excessively argues with other users.
Removal/Ban:
Repeat offenders who have received numerous warnings and/or an account suspension can be removed from the community and banned from the forum. A removal/ban from the forum only occurs for major infractions of the MongoDB Community rules for posting and code of conduct.
Removal/ban is permanent.
Examples of inappropriate posts that lead to removal/ban include posts that are:
- Excessively mean/rude – Includes language that is mean or rude to the point that others are extremely upset or disturbed.
- Racist – Includes racial slurs or slang.
- Misogynistic – Includes comments that are hateful or prejudiced toward women.
- Homophobic – Includes comments that are hateful or prejudiced toward LGB individuals.
- Transphobic – Includes comments that are hateful or prejudiced toward transgender individuals.
- Offensive – Includes words or phrases that are offensive to members’ knowledge or experience, gender identity, orientation, ability, appearance, body type, race, ethnicity, or religion.